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Your key to NYC Pierre At Your Service

For nearly a century, guests of The Pierre have delighted in the hotel’s singularly exceptional concierge service, offered by Les Clefs d’Or members who strive, quite simply, to make the impossible possible, every day. It is our pleasure to assist you.

Whether you require theatre tickets or dinner reservations, a videographer to capture a milestone moment, or private appointment with a gallery owner, jeweler, or personal shopper, we encourage you to contact us.

Meet the Team
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Concierge Maurice Dancer

When a delayed flight and lost luggage left one guest without attire for his friend’s wedding. Chef Concierge Maurice Dancer quickly came to the rescue. “With only a few hours only to spare,” the guest shared, “a tux was procured and the day was saved. Impeccable service from the heart."

Meet the Team
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Team Pierre

From front row seats for an opening night performance to dinner reservations at the city’s most sought-after new restaurant, our Concierge team works a special kind of magic to make your stay exceptional.

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New York City at its Finest

The Concierge desk has to be second to none. Maurice and Charlie do a fabulous job. We worked with Charlie mostly who provided insight for amazing restaurants, local pubs as well securing us a helicopter tour of the Big Apple. Willy was friendly and informative as we came through the hotel.

Shayne U

Once in a lifetime trip and The Pierre delivered for us.

Lovely hotel with really nice people who simply cant do enough for you. Christian and Abraham on the concierge desk, Doris working the lift, Luis in the Perrine..the list goes on. They all delivered an old fashioned service with a wonderful human touch.



Housekeeping even wraps loose phone chargers for you. Wow! Sam and Sergio are great bartenders and Maurice, the Chief Concierge has been there for over 30 years and it is evident why. Devon was always there to get me a cab/Uber quickly even when it was rainy. We love the entire staff and will return on our next visit.

Steven M

Contact Us

You may contact The Pierre New York concierge service by calling +1 212-940-8108 or completing the below form. A member of our Concierge team will respond to your inquiry.